How to Choose

How should I go about choosing the right company to care for my dog?


There are lots of things you'll want to keep in mind when choosing the best care for your pup. When researching, you'll primarily want to ask about the following things...

What qualifications do the employees/contractors have?

The pet care business is an extremely under-regulated industry. When sending your dog into an unpredictable environment, it is paramount that the company's employees/contractors are extraordinarily well-versed in animal behavior, learning theory, husbandry, and best-practices when it comes to positive and force-free animal care. Be sure that the person caring for your dog knows how to offer the very best care, and has the accredited credentials to prove it.

What is the ratio of humans to dogs?

A dog professional should not ever care for more than four dogs at once. (For an interesting scientific article on this subject, check out this link!) When your dog is out of your home, make sure that they receive continuous individual attention, both for the safety of your animal and the quality of their experience. Sending your dog hiking with a large group of other dogs may look amazing on Instagram, but it is an extremely dangerous and highly irresponsible business practice used to maximize profit.

Will my dog get cardio?

Leashed walks offer great mental stimulation for dogs, but they very rarely offer an opportunity for increased cardiovascular activity. Dogs need quality cardiovascular exercise every day.

 

Does the company include pick-up, drop-off, and flexibility in all services?

Some companies charge extra for pick-up or drop-off, or do not offer this service at all, instead offering a central location for pick-up and drop-off. You'll also want to look into the company's cancellation policy, as you may be asked to pay the same amount for monthly service, regardless of cancellations.

Does the company offer satellite GPS tracking of off-leash dogs?

Even dogs with a solid recall and strong relationship with their adventure leader and dog friends may still startle at the sound of a hunter's gunshot in the distance. They may spook from an unexpected encounter with an unknown person or dog on the trail. They may see a deer for the very first time and decide they simply have to get closer. They may step on a bee and panic in an irrational way by dashing off. In the face of this unpredictability, every single off-leash dog in a company's care absolutely must be tracked using satellite GPS. The only two companies that offer true satellite tracking equipment (and not tracking via cell towers, as with Fi, Whistle, Link, etc) are Garmin and Dogtra. If you can find a company that employs this equipment, also be sure that the collar versions do not have nodes that can disperse electrical currents into your dog's body. (Garmin and Dogtra both produce these collars, unfortunately. But they also thankfully offer collars without the capacity for electrocuting dogs.)

Is the company licensed, bonded, and insured?

You will want to know that all bases are covered, without question.

Is the company legitimate and/or operating ethically?

As surreal as it sounds, another Portland dog company uses our web copy (verbatim!) on their website, and claims to offer our services. (We are in the midst of pursuing copyright infringement enforcement!)